Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired. To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support (service-now.com).
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 will not receive a response.
Dear Colleagues,
The Impact23 program team is excited to inform you of upcoming enhancements to the UCR Supplier/Payee Portal registration process in Oracle, driven by valuable campus and supplier feedback. These improvements were released today, Thursday, September 28th, and they aim to address critical issues and make the registration process smoother.
To ensure suppliers/payees benefit from these simplified registration processes and receive better notifications, the Accounting Office will start evaluating pending department requests today. If a request is approved, the supplier/payee will receive an email notification with guidance to complete the new onboarding process.
Enhancements Associated with the New Registration Process Include:
- Improved Department and Supplier/Payee Guidance and Notifications
- Elimination of the Non-PO Supplier (Payee) Questionnaire
- Supplier Questionnaire to be issued after the supplier is Spend Authorized
- Updated Oracle Guided Learning for Suppliers (targeting 10/6)
- Registration Status Report available in Oracle Financials (targeting 10/6)
For more in-depth information about these enhancements, please attend Office Hours this Friday, September 29th, from 10:30 AM to 11:30 AM via this Zoom link: https://ucr.zoom.us/j/94472310691. During this session, the Procure to Pay team will provide an overview of the new supplier registration process.
Alongside introducing the new registration process, the team is actively working on cleaning up supplier registrations issued before 9/28 that are currently in progress. Instead of submitting tickets inquiring about the status of a supplier/payee registration, please attend Office Hours for regular updates regarding the status of the backlog and direct suppliers/payees to call the Concierge Helpline at (951) 827-9990 (Press 4 for Procurement and Accounts Payable), for support completing registration or attaching appropriate documentation.
Concierge Hours of Operation: Monday – Friday: 9-12 pm | 1-4 pm
Your patience is greatly appreciated as the team works towards delivering a more efficient and user-friendly registration process for the UC Riverside community.
Sincerely,
Asirra Suguitan
Impact23 Functional Lead/Campus Controller
