Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired.  To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support (service-now.com).
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 will not receive a response.

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Office Hours Support & Past Recordings

Office hours are informal sessions where personnel from central offices and department volunteers assist users of our new finance and research systems. These sessions, listed on the Impact23 Calendar, offer valuable opportunities to interact with colleagues and get your specific questions addressed. Recordings of office hours are available if you miss a session.

The Impact23 team is updating the office hours schedule and introducing a new cadence moving forward. Office hours will be held every other week through June and will transition to once a month beginning in July. Please note that Kuali Sponsored Programs office hours remain unchanged and will continue every week.

The Impact23 Calendar has been updated with the new office hour schedule through the end of the year:

  • June 10-14: As the first fiscal close in the new systems approaches, be sure to attend one of the two office hour sessions focused on navigating departmental tasks and deadlines.
    • June 10 @ 9:30 am Post Award for Contracts & Grants
    • June 12 @ 3-4:30 pm Financial Reporting & Boundary Systems
      (Please note the extended duration to allow time for a presentation on future Looker enhancements and a Q&A session)
  • June 24-28
  • July 8-12
  • August 12-16
  • September 9-13
  • October 7-11 
  • November 11-15 
  • December 9-13 
Topics Related To Office Hour Link to Join
Budget & Oracle COA Management 

Thursday, 3-3:30 pm

https://ucr.zoom.us/j/97174619680 
Financial Reporting & Boundary Systems Wednesday, 3-3:30 pm https://ucr.zoom.us/j/93787188359
Kuali Sponsored Programs
(Proposal Development & Related Forms)

Thursdays, 9–9:30 am

https://ucr.zoom.us/j/95269242540 
Post-Award for Contracts & Grants

Monday, 9:30–10 am

https://ucr.zoom.us/j/97925305538
Procure to Pay and PCard

Friday, 10:30-11:30 am

https://ucr.zoom.us/j/94472310691
Travel/Non-Travel Reimbursements & ePay

Monday, 10:00-10:30 am

https://ucr.zoom.us/j/98498457403

Past Office Hours Recordings
https://docs.google.com/spreadsheets/d/1zwC18jI8F2Onxe1Gt4_1rwXPcLOyFWK0nXLTPimXKJ0/edit?usp=sharing