Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired.  To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support (service-now.com).
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 will not receive a response.

Impact23

Financial System Replacement Program

Self-Help

Grow your knowledge and enhance your expertise through convenient, on-demand resources, including the Impact23 website, comprehensive training, and guided learning support.

Community of Practice

Join the Impact23 Community of Practice! By utilizing your organization's dedicated channel and connecting in the finance community channels, department colleagues are ready to assist you, share valuable knowledge, and help guide you during stabilization.

Office Hours Support & Past Recordings

Office hours are informal sessions where personnel from central offices and department volunteers assist users of our new finance and research systems. These sessions, listed on the Impact23 Calendar, offer valuable opportunities to interact with colleagues and get your specific questions addressed. Recordings of office hours are available if you miss a session.

Request Help Ticket

Find answers, request services, or get help from our team by submitting a request help ticket in the Finance and Administration Support portal.