Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired. To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support (service-now.com).
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 will not receive a response.
Concur Office Hours & User Group
Office Hours are informal sessions where Accounts Payable staff from Business and Financial Services are available to assist users who have questions about Concur Travel and Expense. Office Hours will cover the most-asked questions about Concur, followed by an open Q&A.
| Date, Time, & Zoom Link | Description | Recording |
|---|---|---|
| Friday, July 29 - 2:00 - 3:00 PM | SAA Office Hours Have questions about setting up roles and routing in EACS for Concur? Join us for an open Q&A session to get your questions answered. |
Office Hours Recording |
| Friday, August 5 - 10:00 - 11:00 AM | SAA Office Hours Have questions about setting up roles and routing in EACS for Concur? Join us for an open Q&A session to get your questions answered. |
Office Hours Recording |
|
Wednesday, August 3 - 11:00 - 11:45 AM |
Concur Office Hours Have questions about Concur Travel and Expense? Attend office hours with the UC Riverside Accounts Payable team to get live support for Concur, including starting and completing a travel request, booking, or expense report. |
Office Hours Recording |
|
Wednesday, August 10 - 11:00 - 12:00 PM |
Concur User Group The Concur User Group will take place instead of this week's office hours. The Concur User group is primarily for Travel Arrangers and departmental staff who must stay up-to-date on travel policy and procedures and manage business travel in Concur. Users can further their understanding of pre-trip requests, travel booking options, paying with the Travel & Entertainment Card, processes for reporting travel expenses on an expense report, and how to take advantage of mobile tools. |
User Group Recording |
|
Wednesday, August 24 - 11:00 - 11:45 AM |
Concur Office Hours Have questions about Concur Travel and Expense? Attend office hours with the UC Riverside Accounts Payable team to get live support for Concur, including starting and completing a travel request, booking, or expense report. |
Office Hours Recording |
| Friday, September 16 - 1:00 - 2:00 PM | SAA Office Hours Have questions about setting up roles and routing in EACS for Concur? Join us for an open Q&A session to get your questions answered. |
|
| Friday, September 23 - 1:00 - 2:00 PM | SAA Office Hours Have questions about setting up roles and routing in EACS for Concur? Join us for an open Q&A session to get your questions answered. |
|
|
Wednesday, October 5 - 1:00 - 2:00 PM |
Concur User Group The Concur User group is primarily for Travel Arrangers and departmental staff who must stay up-to-date on travel policy and procedures and manage business travel in Concur. Users can further their understanding of pre-trip requests, travel booking options, paying with the Travel & Entertainment Card, processes for reporting travel expenses on an expense report, and how to take advantage of mobile tools. |