Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired.  To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support (service-now.com).
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 will not receive a response.

Breadcrumb

Concur Access Reminders

  1. iTravel roles are NOT copied to Concur. Before a user can access Concur, your Department System Access Administrator (SAA) must explicitly provision users with a Concur role in our Enterprise Access Control System (EACS). SAAs have been provided with the following instructions on establishing Concur Access. The role establishment/departmental processes may still be in progress. Please check with your department SAA/administrative staff to confirm your access has been granted.
  2. Roles and routing assigned in EACS before 5 pm each day will be reflected in the Concur system the next day.  An overnight update is required.
  3. When logging into Concur, please be sure to use your “NETID@ucr.edu” for the Sign In verified email address. If “Sign in with University Credentials” does not display after entering your NETID@ucr.edu, the role set up in EACS has not yet interfaced with Concur.

Your patience is appreciated as we transition to the new system.  Question can be directed to travelfeedback@ucr.edu

Getting Started with Concur

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  • Verify your name
  • Verify your UCR and other email addresses
  • Enable the e-Receipts option
  • Load loyalty numbers for airlines, hotels, and rental car companies
  • Add delegates and travel arrangers that will help manage travel
  • Establish a Mobile PIN and install Concur - ExpenseIt and TripIt apps 

Quick Start Reference Guides

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  • Reference Guides Coming Soon!
  • Setting up your Concur Profile - Employee/Traveler
  • Setting up your Concur Profile - Expense Delegate & Travel Arranger
  • Using Mobile Apps
  • Travel & Expense Icon Guide
  • FAQ

 

Concur Mobile

Concur App
Concur App

Concur Mobile features:

  • Management of flight, hotel, and car rental itineraries
  • Capture and track mileage
  • Creation of expense reports from photos of receipts
  • Submit and approve expense reports
  • Categorizes and maps expenses based on receipt images

TripIt Pro

Tripit App
Tripit Pro App

Tripit Pro features:

  • Check-in Reminder - notifies you 24 hours prior to your flight
  • Point Tracker - keeps track of your rewards programs
  • Itinerary management - send travel plans to a select group of your choice
  • International Travel Tools - provides country-specific travel information
  • Flight Status, terminal, and gate reminders-provides real-time alerts
  • Security Wait Times
  • Airport navigation and alerts
  • Neighborhood safety scores

 

Concur Icons

The following are the most commonly used Concur icons and a brief description of what each indicates.  For a full list of icons see the Travel & Expense Icon Guide from Concur

Icon Name Description
Trip Data

Trip Data

Indicates trip information from an itinerary
Ground

Ground

Indicates that the expense entry originated from a ground transportation itinerary
Credit Card

Credit Card Transaction

Indicates that an expense entry was a credit card transaction
Electronic Receipt

Electronic Receipt

Indicates Electronic receipt has been sent by the vendor to the user's account
Exception

Exception

Indicates an exception must be resolved before submission
Alert

Alert

Indicates an exception that does not prevent submission
Full Allocation

Full Allocation

Indicates that the expense entry has been fully allocated
Partial Allocation

Partial Allocation

Indicates that the expense entry has only been partially allocated
OCR Receipt

OCR Receipt

Indicates than an expense entry has an Optical Character Recognition (OCR) receipt
Receipt Required

Receipt Required

Indicates that an imaged receipt is required
Receipt Attached

Receipt Attached

Indicates that the required receipts have been attached
Receipt Affidavit

Receipt Affidavit

Indicates a missing receipt affidavit has been attached to the expense
XML Receipt

XML Receipt Attachment

Indicates that an XML receipt is attached to the expense
Report Returned

Report Returned

Indicates that the approver returned a report back to the submitter with content
Personal Expense

Personal Expense

Indicates that an expense entry was marked as personal
Credit Card Transaction

Credit Card Transaction

Indicates that a credit card transaction includes additional data

Report Ready for Review

Report Ready for Review

Indicates that the expense report has been reviewed by a delegate and is ready for delegator review and submission