Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired. To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support (service-now.com).
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 will not receive a response.
Concur Access Reminders
- iTravel roles are NOT copied to Concur. Before a user can access Concur, your Department System Access Administrator (SAA) must explicitly provision users with a Concur role in our Enterprise Access Control System (EACS). SAAs have been provided with the following instructions on establishing Concur Access. The role establishment/departmental processes may still be in progress. Please check with your department SAA/administrative staff to confirm your access has been granted.
- Roles and routing assigned in EACS before 5 pm each day will be reflected in the Concur system the next day. An overnight update is required.
- When logging into Concur, please be sure to use your “NETID@ucr.edu” for the Sign In verified email address. If “Sign in with University Credentials” does not display after entering your NETID@ucr.edu, the role set up in EACS has not yet interfaced with Concur.
Your patience is appreciated as we transition to the new system. Question can be directed to travelfeedback@ucr.edu
Getting Started with Concur
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Quick Start Reference Guides
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Concur MobileConcur Mobile features:
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TripIt ProTripit Pro features:
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Concur Icons
The following are the most commonly used Concur icons and a brief description of what each indicates. For a full list of icons see the Travel & Expense Icon Guide from Concur
Icon | Name | Description |
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Trip Data |
Indicates trip information from an itinerary | |
Ground |
Indicates that the expense entry originated from a ground transportation itinerary | |
Credit Card Transaction |
Indicates that an expense entry was a credit card transaction | |
Electronic Receipt |
Indicates Electronic receipt has been sent by the vendor to the user's account | |
Exception |
Indicates an exception must be resolved before submission | |
Alert |
Indicates an exception that does not prevent submission | |
Full Allocation |
Indicates that the expense entry has been fully allocated | |
Partial Allocation |
Indicates that the expense entry has only been partially allocated | |
OCR Receipt |
Indicates than an expense entry has an Optical Character Recognition (OCR) receipt | |
Receipt Required |
Indicates that an imaged receipt is required | |
Receipt Attached |
Indicates that the required receipts have been attached | |
Receipt Affidavit |
Indicates a missing receipt affidavit has been attached to the expense | |
XML Receipt Attachment |
Indicates that an XML receipt is attached to the expense | |
Report Returned |
Indicates that the approver returned a report back to the submitter with content | |
Personal Expense |
Indicates that an expense entry was marked as personal | |
Credit Card Transaction |
Indicates that a credit card transaction includes additional data |
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Report Ready for Review |
Indicates that the expense report has been reviewed by a delegate and is ready for delegator review and submission |