Breadcrumb

Concur system updates provides guidance to help summarize the key Concur changes aimed at improving the user experience. As part of our continued efforts to improve the Concur system and services, the program team is working to:  

  • Focus on areas that need further refinement or attention
  • Drive process improvement opportunities and focus on how to improve our operational efficiency
  • Identify and resolve any new issues due to system upgrades, policy/process changes, and integrations
     

Concur Release Notes

  • September 2022
    1. Travel Arranger Role(s) in EACS - Resolved 9/9

    The program team received several inquiries from Travel Arrangers who could not use the Concur Travel booking tool while acting on behalf of a traveler (employee and non-employee).  As of September 9, if a Travel Arranger serves as a delegate to book travel on behalf of students, designated employees, or the university's guest travelers, the Department SAA will need to assign Travel Arrangers both the Travel Arranger and Traveler roles in EACS. 
     

    Travel Arranger + Traveler  Travel Arranger Only
    • Can arrange Travel on behalf of an Employee or Guest Traveler using the Concur Travel booking tool.
    • Can request non-employee travelers, can associate non-employee travelers to an Accountability Structure, and can remove non-employee travelers from an Accountability Structure (SAA will be notified of removals to adjust Concur Routing)
    • Can prepare/submit Pre-Trip Travel Requests
    • Can prepare and upload receipt but not submit Expense Reports; the Traveler must submit all expense reports
    • May be designated as an Arranger for up to 250 Travelers across ALL Accountability Structures
    • Can request non-employee travelers, can associate non-employee travelers to an Accountability Structure, and can remove non-employee travelers from an Accountability Structure (SAA will be notified of removals to adjust Concur Routing)
    • Can prepare/submit Pre-Trip Travel Requests
    • Can prepare and upload receipt but not submit Expense Reports; the Traveler must submit all expense reports
    • May be designated as an Arranger for up to 250 Travelers across ALL Accountability Structures
     
    2. New Concur Reports Available in iReport - Deployed 9/4

    Concur Departmental Reports are now available in iReport. To view the two new reports and schedule email notifications, your department SAA must first grant you access. Once granted access:

    1. Visit R'Space authorized apps and click iReport.
    2. Click General Operating Reports
    3. Click Concur Departmental Reports
    4. Expand and view the desired report

    Concur Departmental Report Descriptions:

    • Concur Approved Cards (CONAPRCRD): The Concur Approved Cards report looks at approved University Cards by Department. Report users can view by Department the approved Card Type (T&E Card or PCard), the Concur Request ID, and the cardholder's first and last name. 
      • Report Frequency: A new report is posted every Monday morning.
    • Concur Expense Details (CONEXPDET): The Concur Expense Details report displays all Concur Expense Reports to date, by department, that are submitted and/or completed (paid).
      • Report Frequency: New reports are cumulative and post M-F.
         
    3. New Concur SSO URL - Deployed 9/8

    ITS has provided a new URL to skip the Concur login screen and go directly to UCR Single Sign On (SSO). The new Concur SSO URL  will streamline the Concur login experience for users. In addition to updating the Concur Travel and Expense URL in R'Space, the Impact23 website and training resources will be updated accordingly.